Shipping policy

At The Book Gallery, we aim to make shipping simple and transparent. This Shipping Policy explains where we ship, how orders are processed, and the estimated delivery times for your purchase.

1. Shipping Destinations

The Book Gallery currently ships orders within the United States only.

We do not currently offer international shipping.

2. Shipping Cost

Standard shipping is free for eligible orders.

Any applicable shipping charges, if different from the standard shipping option, will be displayed at checkout before you complete your purchase.

3. Order Processing Time

Orders are generally processed Monday through Friday within 2–3 business days.

Orders received after our 2:00 PM order cut-off time may begin processing on the next business day.

Our processing time does not include weekends or holidays.

4. Transit Time

After an order has been processed and shipped, the estimated transit time is 1–2 business days, Monday through Friday.

5. Estimated Delivery Time

The estimated total delivery time is approximately 3–5 business days from the date the order is placed.

Delivery estimates are not guaranteed. Actual delivery times may vary due to carrier delays, weather, holidays, incorrect or incomplete addresses, or other circumstances outside our control.

6. Order Tracking

When tracking information is available, it may be provided to you after your order has shipped. Please use the tracking information to monitor the progress of your shipment.

7. Incorrect or Incomplete Shipping Address

Please make sure your shipping address is complete and accurate when placing your order.

If you notice an error in your shipping address, contact us as soon as possible. We will try to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

8. Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us so we can assist you.

The Book Gallery is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, natural events, or other transportation disruptions.

9. Damaged Items

If your order arrives damaged, please contact us promptly and provide your order information and details about the damage. We will review the situation and help determine the appropriate next step.

Defective or damaged products may be eligible for a return, refund, or exchange under our 30-Day Return and Refund Policy.