Refund policy

At The Book Gallery, we want you to be satisfied with your purchase. We accept returns and exchanges for both defective and non-defective products, subject to the terms below.

1. Return Period

You may request a return within 30 days of receiving your order.

To be eligible for a return, the book should be returned in its original condition, unless the item is defective or damaged.

2. Defective or Damaged Items

If you receive a defective or damaged book, please contact us as soon as possible. We may request information or photos to help us understand the issue and process your return or exchange.

3. Non-Defective Returns

We also accept returns for products that are not defective, provided the return is requested within the 30-day return period and the item meets our return requirements.

4. Exchanges

We accept exchanges for eligible products. Please contact us before sending an item back so we can provide the appropriate instructions.

5. Return Methods

Returns may be completed:

• By mail

• In store

For mail returns, a return label is included in the package.

6. Return Shipping

There is no restocking fee for eligible returns.

Our standard shipping cost for orders within the United States is free.

7. Refunds

Once your returned item is received and reviewed, we will process the refund when the return is approved.

Please allow up to 14 days for refund processing.

Refunds are issued through the original payment method used for the purchase, where applicable. Your payment provider or financial institution may require additional time for the refund to appear in your account.

8. How to Request a Return

To request a return or exchange, please contact us with your order information and the reason for the return.

The Book Gallery
3615 E Indian School Rd
Phoenix, AZ 85018
United States

Email: mail.bookgallery@gmail.com
Phone: +1 602-508-0280

9. Questions About Returns

If you have questions about our return or refund policy, please contact us before returning your order. We will be happy to assist you.

The Book Gallery
3615 E Indian School Rd, Phoenix, AZ 85018, United States
Email: mail.bookgallery@gmail.com
Phone: +1 602-508-0280