Frequently Asked Questions (FAQ)
What does The Book Gallery sell?
The Book Gallery is a bookseller offering a selection of new and used books.
Where is The Book Gallery located?
Our mailing address is:
3615 E Indian School Rd
Phoenix, AZ 85018
United States
Do you sell new and used books?
Yes. We offer both new and used books. Please review each product listing for available information about the book and its condition.
Where do you ship?
We currently ship within the United States only. International shipping is not currently available.
How much does shipping cost?
Standard shipping is free for eligible orders.
How long does delivery take?
Orders are generally processed within 2–3 business days, Monday through Friday. Estimated transit time is 1–2 business days, resulting in an estimated total delivery time of approximately 3–5 business days.
Delivery times are estimates and may vary due to carrier delays and other circumstances outside our control.
What is your order cut-off time?
Our order cut-off time is 2:00 PM. Orders received after the cut-off time may begin processing on the next business day.
Do you accept returns?
Yes. We accept returns for both defective and non-defective products, subject to our return requirements.
Our return period is 30 days from receipt of the order.
Do you offer exchanges?
Yes. We accept exchanges for eligible products.
Can I return an item by mail?
Yes. Returns can be made by mail or in store. For mail returns, a return label is included in the package.
Do you charge a restocking fee?
No. There is no restocking fee for eligible returns.
How long does a refund take?
Approved refunds are processed within 14 days after the returned item has been received and reviewed. Your payment provider may require additional time for the funds to appear in your account.
How can I contact The Book Gallery?
You can contact us by email or phone:
Email: mail.bookgallery@gmail.com
Phone: +1 602-508-0280
You can also write to us at:
The Book Gallery
3615 E Indian School Rd
Phoenix, AZ 85018
United States
What are your store hours?
Our current store hours are:
-
Monday–Saturday: 10:00 AM–6:00 PM
-
Sunday: 12:00 PM–5:00 PM
How can I pay for my order?
Payments are processed through Shopify's payment processing services. Available payment methods are displayed during checkout.
Do you offer customer support for existing orders?
Yes. If you need help with an existing order, please contact us and include your order information so we can assist you more efficiently.
The Book Gallery
3615 E Indian School Rd, Phoenix, AZ 85018, United States
Email: mail.bookgallery@gmail.com
Phone: +1 602-508-0280